Problem Solving Skills

ENCH610042 / ENCH800046 (General Compulsory) / ENCH801001 (MKP Compulsory)

Prerequisites

–

Course Type

Elective

Credit Hours

3

Course Description

University graduates with excellent problem-solving skills will be in high demand because they show characteristics of an expert problem- solver. Therefore, university students should improve their ability to think critically, analytically, creatively, and innovatively. Problem-solving skills, like any other skills, could be improved by learning and applying a wide variety of methods, techniques, procedures, or heuristics. Students should also improve other skills: awareness of thinking processes, communication, working in a multidisciplinary group, as well as self and peer-assessment. In this course, class participants are expected to apply problem solving strategies in solving real-life problems and case studies either as an individual or as a group assignment. At the end of the semester, the students’ problem-solving skills are expected to increase significantly, assessed based on their abilities to:(1) apply various problem defining methods to determine the real problem; (2) apply the Kepner-Tregoe (KT) method for solving a problem; (3) complete real-life case studies using various problem solving techniques that have been studied.

Course Learning Outcomes

  • Develop an understanding of the Problem-Based Learning (PBL) method.
  • Direct their own learning (independent learning), communicate effectively, and work in groups.
  • Develop the ability to think critically, creatively, and innovatively.
  • Enhance intellectual abilities to solve problems effectively, both individually and in groups.
 

Course Content / Syllabus

  • Introduction to Problem-Based Learning (PBL)

    • Overview of the PBL approach: principles and benefits
    • The role of PBL in fostering critical thinking and problem-solving skills
    • How PBL is applied in various disciplines and industries

  • Individual Problem-Solving Concepts

    • Techniques for individual problem-solving: analytical thinking, decision-making, and creativity
    • Steps in solving complex problems independently: defining the problem, gathering information, generating solutions, and evaluating outcomes
    • Tools for individual problem-solving, including mind mapping and SWOT analysis

  • Problem-Solving Concepts in Groups

    • The importance of teamwork in problem-solving and collaborative approaches
    • Group dynamics: roles, responsibilities, and effective communication
    • Techniques for group problem-solving: brainstorming, consensus building, and conflict resolution
    • Strategies for managing group decision-making and ensuring productive collaboration

Recommended References

  • Woods, D. R., Problem Based Learning: How to Gain the Most from PBL, McMaster University, Hamilton, ON L8S 4L8, 1994.
  • De Bono, How to Have a Beautiful Mind, Vermillion, 2004.
  • Journal or Articles Related to Each PBL Problem.